Open to Senior Leadership & Architecture Roles

AI Product &
Cloud Architecture
|

8+ years delivering enterprise cloud, security, and AI systems that run in production — not just design docs. From C-suite roadmaps to AI agents operating autonomously at scale.

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8+ Years Experience
$5M+ Cloud Cost Savings
100+ Engineers Led
10k+ Vulns Remediated
Reuel Donald Lobo
Public Cloud Expert
Agentic AI
Pre-Sales
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01 — About

Professional Summary

About Me

I am a Cloud and AI architect with 8 years of experience delivering enterprise solutions across BFSI, healthcare, and automotive sectors. I focus on building systems that work reliably in production — not just in design.

My work spans cloud architecture, security, AI automation, and FinOps, with ownership from brief through to live delivery. I have led pre-sales engagements, shaped multi-year client roadmaps, and managed engineering teams of 25 to 100 people across CloudOps, SecOps, and SRE.

Key results include $5M+ in documented cloud savings, remediation of 10,000+ security vulnerabilities, and AI systems running autonomously in production.

Core Expertise Areas

  • Multi-Cloud Architecture GCP (primary), AWS, Azure — landing zones, VPC design, Zero Trust, BeyondCorp
  • Security & Compliance IAM governance, CSPM, SOC 2, PCI-DSS, GDPR, HIPAA, ISO 27001
  • Agentic AI & Automation Google ADK, Vertex AI Agent Builder, AgentSpace, MCP Servers, n8n, LLMops
  • FinOps & Cost Engineering Apptio Cloudability, CloudHealth, GCP Billing Export, BigQuery, Looker
  • SRE & Reliability Engineering SLO/SLI/error budgets, incident automation, Dynatrace, Prometheus, Grafana
  • Product & Pre-Sales Roadmap planning, pre-sales solutioning, customer discovery, Cloud CoE build-out
02 — Skills

Skills & Competencies

Cloud Platforms

GCP AWS Azure Landing Zones VPC Design Zero Trust BeyondCorp Cloud CDN

Security & Compliance

IAM Governance CSPM Google SCC Wiz Prisma Cloud SOC 2 PCI-DSS HIPAA ISO 27001 GDPR CIS Benchmarks NIST

AI & Automation

Google ADK Vertex AI Agent Builder AgentSpace Google MCP Servers LLMops Prompt Engineering n8n Workflow Terraform (IaC) Cloud Composer (Airflow) Cloud Functions

Observability & SRE

Dynatrace Prometheus Grafana Stackdriver SumoLogic New Relic SLO/SLI Error Budgets

Data & FinOps

BigQuery Looker Dashboards Apptio Cloudability CloudHealth Pub/Sub Dataflow Apache Kafka ETL Pipelines

Identity & Networking

SAML 2.0 OIDC Identity Federation Azure AD Google Workspace SSO VPC Service Controls IAP Shared VPC
03 — Certifications

Certifications

Professional

Cloud Security Engineer

Google Cloud
Credential Verified
Associate

Cloud Engineer

Google Cloud
Credential Verified
Foundational

Cloud Digital Leader

Google Cloud
Credential Verified
04 — Experience

Professional Experience

Oct 2025 – Present

Cloud Expert — AI, Security & Architecture

Niveus Solutions Pvt Ltd (NTT DATA)

Current
  • Reduced MTTR by 55% for a 500,000-policy insurance firm by designing and deploying an AI-powered SRE platform using Vertex AI and Google ADK that handles alert triage, root cause analysis, and P1 incident response automatically.
  • Secured multi-year managed cloud contracts worth $3M+ in ARR by leading end-to-end pre-sales — conducting technical discovery, building reference architectures, and presenting to C-suite and technical stakeholders.
  • Recovered $4M in annual cloud spend by building FinOps tooling on Apptio Cloudability, CloudHealth, and GCP Billing Export, with cost dashboards engineering teams actively used to drive spend decisions.
  • Reduced identity risk exposure by 70% and satisfied SOC 2 and HIPAA audit requirements by designing an automated IAM governance platform using Vertex AI and Google ADK.
  • Standardised cloud governance across 10+ enterprise accounts by building a Cloud Centre of Excellence with security baselines, governance blueprints, FinOps playbooks, and landing zone standards.
  • Cut configuration drift incidents by 80% across production environments by deploying AI agents using Google MCP servers to automate patch scheduling, runbook execution, and drift remediation.
Agentic AI Google ADK GCP FinOps Pre-Sales MCP Servers
Jul 2022 – Oct 2025

Cloud Lead — CloudOps & Security

Niveus Solutions Pvt Ltd (NTT DATA)

  • Saved 750+ hours of manual effort per year by automating patch management and IAM key rotation across client environments using GCP-native automation pipelines and scripted workflows.
  • Raised security compliance from below 30% to above 85% across 5 enterprise clients by implementing CIS-aligned controls, continuous CSPM monitoring, and automated remediation using Wiz and Prisma Cloud.
  • Achieved full audit closure for SOC 2 Type II and PCI-DSS assessments across regulated clients by conducting structured gap analyses, building remediation roadmaps, and tracking each finding to resolution.
  • Maintained zero security breaches across environments handling sensitive financial and health data by building and enforcing policy frameworks covering IAM hardening, data protection, and incident response.
CloudOps AWS CSPM SOC 2 PCI-DSS
Nov 2021 – Jun 2022

Linux & Cloud Engineer — Patching & Infrastructure

Webscale Networks Pvt Ltd

  • Achieved 100% patch compliance with near-zero downtime by automating Linux fleet patching across AWS and GCP using Bash scripts, replacing a previously manual process.
  • Sustained 99.9% SLA across production workloads by monitoring and maintaining infrastructure including EC2, GCP Compute, BigQuery, Pub/Sub, Load Balancers, and Cloud Armor.
Linux Bash Scripting Cloud Armor SLA Management
Dec 2019 – Oct 2021

Specialist Technical Support (SME)

Diya Systems Pvt Ltd (GlowTouch / UnifyCx)

  • Reduced average handle time by 25% for a 50+ agent support team by owning knowledge management — writing, structuring, and approving all KB articles to ensure consistent, accurate responses.
  • Increased first-contact resolution by 30% by leading process improvement working groups that identified workflow gaps and implemented targeted tooling and documentation changes.
Technical Support Incident Triage SLA Adherence
05 — Projects

Selected Projects

Leading Insurance Firm

AI-Powered SRE Platform

Designed and deployed a Vertex AI + Google ADK platform that classifies alerts, generates RCA reports, and recommends remediation steps automatically for a 500,000-policy insurer.

  • Reduced MTTR by 55% and freed 40% of ops team capacity through autonomous alert triage and P1 incident response.
  • Maintained 100% monthly patch compliance for two consecutive years via GCP-native automation, eliminating manual patch windows.
  • Delivered Rs. 40 Cr+ ($5M+) in annual cloud savings via FinOps dashboards reviewed monthly by the client's finance leadership.
Vertex AI Google ADK GCP n8n FinOps
Banking & Healthcare Clients

IAM Governance Platform

Built an automated IAM governance system covering access provisioning, scheduled entitlement reviews, and real-time anomaly flagging using Vertex AI and Google ADK.

  • Reduced identity risk exposure by 70% and met SOC 2 and HIPAA audit requirements end-to-end.
  • Automated access lifecycle management for GCP IAM, eliminating manual provisioning backlogs entirely.
  • Deployed real-time anomaly detection with automated flagging and escalation workflows.
IAM Governance Vertex AI SOC 2 HIPAA
Top-5 Pharmaceutical Firm

Security Posture Improvement

Implemented automated controls, IAM hardening, and a custom Service Account visibility tool with lifecycle tracking and risk scoring across pharmaceutical workloads.

  • Raised CIS security compliance from 20% to 85% over 18 months through automated controls and continuous CSPM scanning.
  • Built PCI-DSS and GDPR-aligned configuration audits eliminating 60%+ of manual monitoring effort.
  • Established continuous key rotation pipelines and automated remediation workflows.
CSPM IAM Hardening PCI-DSS GDPR
Leading Mutual Fund Broker

Full-Stack Observability

Deployed Dynatrace across critical banking workloads — covering applications, infrastructure, network, and user journeys — and established SLOs and error budgets to guide reliability investment.

  • Improved MTTR by 40% through automated anomaly detection and end-to-end full-stack visibility.
  • Established SLOs and error budgets as the reliability governance framework for production banking systems.
  • Delivered complete visibility across applications, infrastructure, network paths, and user journeys.
Dynatrace SLO/SLI Observability SRE
Multi-Client AI Platform

Agentic Cloud Operations

Built AI agents connected to Google MCP servers that autonomously execute runbooks, remediate drift, and maintain Terraform compliance across multiple enterprise environments.

  • Reduced configuration drift incidents by 80% across production environments through autonomous AI-driven remediation.
  • Agents handle patch scheduling, runbook execution, and Terraform state validation without human intervention.
  • Deployed across banking, healthcare, and insurance workloads with zero SLA breaches post-deployment.
Google MCP Servers Google ADK Terraform Agentic AI
06 — Education

Education

Bachelor of Commerce

Mangalore University, Karnataka

Jun 2015 – Jul 2018
07 — Recognition

Awards & Recognition

Niveus Value Advocator

Niveus Solutions (NTT DATA) Feb 2025

Standout Super Star

Niveus Solutions (NTT DATA) Oct 2023

Harvey Keitel Award — Operational Efficiency

Endurance International Group 2020
08 — Contact

Get In Touch

Let's discuss your next architecture

If you have a project, an open role, or just want to chat about Cloud, Security, or Agentic AI — reach out. I'll reply within 24 hours.

Email reuellobo@gmail.com
Phone +91 8310142706
Location Mangalore, India
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